DESCRIPTION
Exchange & Return policy
-Replacement and returned will not be approved in the following cases:
1- The arrival of the product to the customer is free of defects and conforms to specifications and measurements when contracting
Delivery and installation
Free delivery and installation as shown in the table:
Dubai / Sharjah / Ajman | Every day from Saturday to Thursday |
Abu Dhabi | Sunday - Tuesday - Thursday |
Fujairah - Al Zaid - Kalba - Khorfakkan - Dibbah Fujairah | Saturday |
Ras Al Khaimah - Umm Al Qaiwain | Monday |
Al Ain - Hatta Dubai - Dibbah Al Hisn - Al Madam | Wednesday |
OFF | Friday |
Any areas not mentioned, or if the customer wants to deliver to a certain area at another date, delivery will be at a cost according to the region…
Delivery terms:
- Free delivery for orders above 1000 dirhams (Furniture + Furnishings).
- Lighting: Free delivery + installation (Dubai - Sharjah - Ajman - Abu Dhabi) provided that the minimum contract is 1200 dirhams - a delivery fee is calculated in the event of contracting less than 1200 dirhams, which is 25% of the contract value .
- Free delivery and installation for places not mentioned, with a minimum contract of 2000 dirhams, and in the event of contracting less than 2000 dirhams, the cost is determined by area .
-The total amount is to be paid 4 days before receipt..
-The delivery department will contact the customer a day before the delivery.
-The delivery is automatically postponed if the customer doesn’t answer the phone.
-Delivery is done inside the house, provided that the corridors are wide to reach the desired place and that there are no old products in the place of delivery. The company is not responsible of moving, Dismantling, or installing any old product located in the same place of installation.
-Confirmation of the amplitude of the elevator for products, and in the event that it is not wide, 20 dirhams are charged per floor On each piece above the fifth floor.
-There is a service for dismantling, packaging, and installation of our products, and the cost is 15% of the value of the product to be disassembled and packaged, and we are not responsible of the transportation of products, if it is the responsibility of the customer, and we aren’t responsible of any problems that exist before dismantling the product or any problems during transportation.
Payment Methods
Payment Methods
- -0% Interest Instalments plans
- -Bank Transfer
- -Visa & Master Card online
- -Cash at any branch
AED 11,440.00Avowal -Dining Banquet ( Be...
AED 820.00